1. Introduction

AQ Betta Electronic Sdn. Bhd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Malaysian Personal Data Protection Act 2010 (PDPA). By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Purchase history and product preferences
• Communication preferences
• Any other information you voluntarily provide to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send promotional communications (with your consent)
• Improve our website and customer service
• Analyze website usage and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service providers who assist in our operations (shipping, payment processing, marketing)
• Professional advisors (lawyers, accountants, auditors)
• Government authorities when required by law
• Business partners with your consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect website functionality.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

7. Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete or anonymize your information.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: