1. Agreement to Terms

By accessing or using the AQ Betta Audio website ("Site") operated by AQ Betta Electronic Sdn. Bhd. ("Company", "we", "us", "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the Site or purchase our products.

These Terms apply to all visitors, users, and customers of the Site. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Products and Services

2.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors and appearances may vary due to monitor settings.

2.2 Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price.

2.3 Availability

Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after your order, we will notify you and offer alternatives or a full refund.

3. Orders and Payment

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. An order is not accepted until we send you an order confirmation email. We may cancel orders due to product availability, pricing errors, or suspected fraud.

3.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before order processing. All transactions are processed securely through our payment providers.

3.3 Order Verification

We may verify your identity and payment information before processing orders. This may include contacting you by phone or email. Orders may be delayed or cancelled if verification cannot be completed.

4. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms is intended to limit or exclude any rights you may have under the Australian Consumer Law or any other applicable consumer protection legislation.

5. Warranty

5.1 Manufacturer Warranty

All products are covered by the manufacturer's warranty as specified in the product documentation. Warranty periods and terms vary by product and manufacturer. Please refer to the specific product warranty information for details.

5.2 Warranty Claims

To make a warranty claim, please contact us with your proof of purchase and a description of the issue. We will coordinate with the manufacturer to process your claim. Warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of AQ Betta Electronic Sdn. Bhd. or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Site without our prior written consent.

7. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any part of the Site or its systems
• Interfere with or disrupt the Site or servers connected to the Site
• Use any robot, spider, or other automated means to access the Site
• Transmit any viruses, malware, or other harmful code
• Collect or harvest any personal information from the Site
• Impersonate any person or entity or misrepresent your affiliation

8. Limitation of Liability

To the maximum extent permitted by law, AQ Betta Electronic Sdn. Bhd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Site
• Any conduct or content of any third party on the Site
• Any content obtained from the Site
• Unauthorized access, use, or alteration of your transmissions or content

This limitation of liability does not affect any rights you may have under the Australian Consumer Law or other applicable consumer protection legislation.

9. Indemnification

You agree to defend, indemnify, and hold harmless AQ Betta Electronic Sdn. Bhd. and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Site.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. For Australian customers, nothing in these Terms limits any rights you may have under Australian Consumer Law.

Any disputes arising from these Terms or your use of the Site shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Malaysia.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

12. Contact Information

For questions about these Terms and Conditions, please contact us: